Debbie Swales - Contact Centre Manager
"I joined A-Plant through acquisition and manage the Contact Centre for the A-Plant Accommodation division. From day one I have been impressed with all the personal touches at A-Plant and how everyone makes time for you. The day after the acquisition the Accommodation Director and the IT Director spent the day with us, closely followed by the Chief Executive and other Heads of Department. There aren’t many businesses where the CEO and other Board Members would take the time out from their busy schedules to make sure new colleagues joining the business are settling in. It also struck me how many employees have been with A-Plant for 25, 30, 35 years…even more."
"I’m A-Plant through and through and really enjoy it. We now manage 16 accounts at the Contact Centre, as opposed to just one account when I first joined six years ago, and it’s going from strength to strength. I’ve been in the industry for 25 years and it’s enlightening to see more females joining our industry nowadays."